Digital Channels Manager

March 2015 - October 2016

Cross-functional digital team leadership, product management across multiple projects, stakeholder management, workload prioritisation, keynote presentations.

Key achievements

  • Led a cross functional team to simultaneously deliver truly excellent digital assets and projects
  • Implemented iterative, agile work processes across the team
  • Managed large groups of stakeholders (up to 100) including presenting, collaboration and training
  • Ensured quality across multiple products
  • Managed the team through a major organisational restructure


As the Digital and Online Channels manager I led a team of 16 highly talented designers, developers (front end and back end), analytics, optimisation and accessibility and CMS staff to deliver some of the most outstanding web properties ever produced by the university while also managing the day-to-day web requests of the entire university. This required excellent time management, decision making, leadership and interpersonal skills.

Acting as Product Manager for several platforms, I was responsible for simultaneously managing design, development and maintenance across multiple products, working closely with stakeholders from across the university (sometimes groups of up to 100 people!), distilling their needs into user stories, business needs and functionality and then working to gather the required resources to implement both features and entirely new products.

In addition, I also work closely with usability, accessibility, analytics and SEO experts to ensure that ongoing user testing is performed and project goals are met.

Testimonials from this role

Neil ang

Neil Ang
Direct Report

As a project leader he excels at understanding the goals for a project, working with the team to strengthen the solution design and effectively communicating with stakeholders. He has a great foundation of technical knowledge and motivates the team to do their best work.

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Andreas weis

Andi Weis
Direct Report

It’s rare that you come across standout visionaries like Paul. I have had the pleasure of reporting to Paul as my manager for over two years at the University of Melbourne. During that time we worked on many projects together and Paul tirelessly pursues the creation of a great online experience for users.

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